How to book your trip
Accommodations in national parks and other places where numbers of visitors are limited can fill up quickly, particularly in high season, it is recommended to book at least 90 days in advance, some of our guests book 1yr in advance. A non-refundable deposit in the amount of 30% of your per person trip price will hold your space.
Credit and Debit Cards including Visa, MasterCard, American Express, PayPal, and Discover can be accepted for your trip deposit.
Bookings must be secured with a 30% non-refundable deposit. The balance is due 90 days before arrival. We request full payment for all the booking made within 90 days prior to your safari.
There are 2 payment options:-
Account name: SHRIKE COMPANY LIMITED
Account number: 0250 202120 000
Bank Name: CRDB BANK PLC
Swift Code/ BIC: CORUTZTZ
Branch Code: 4468
Dar es Salaam, Tanzania
Our Physical Address: Rufiji street, Block M, Plot # 65 Mwanza
After the payment is made please reply to email@example.com with the transaction details.
Cancellation By You:
If the unexpected circumstance emerges leading one of you to cancel your trip for any reason; the lead name on the booking must give the notice to cancel the trip in writing or mail at our office and we shall switch your deposit to "2-Year Deposit Scheme™ after deducting the cancellation charges of 30% of the package price. The deposit will remain valid until you’re ready to do the same trip within the next 2 years. And if you can't do the trip anymore, you can pass it on to a friend or relatives.
Changes Made By Us Before Travel:
We reserve the right to do any change in your Trip program due to unexpected conditions. The unique appeal of our trips is the exclusive nature of hand-picked accommodations, which also means that occasionally one of them may be fully booked when you wish to visit. In which case, we will either reorder the itinerary or we will (if we are able to do so) offer you an alternative tour of equivalent or closely similar standard and price at no extra cost or recommend similar accommodation—there are, literally, scores of exquisite places to choose from.
Circumstances Beyond Our Control:
We cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if as a result of circumstances beyond our control, we have to change your tour after booking, or we, cannot supply your tour, as we had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include but are not limited to, war, the threat of war, airport closures, epidemic, natural or nuclear disaster, terrorist activity, civil unrest, industrial dispute, bad weather.
We want all our customers to have an enjoyable, carefree holiday. But you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe your actions could upset, annoy or disturb other customers or our own staff, or put them in any risk or danger, or damage property or you are unfit to travel, we may end your tour and terminate your contract. You and your traveling party will be prevented from using your booked accommodation, transport, and any other Travel Arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively, at our discretion, you may be permitted to continue with your tour but may have additional terms of carriage imposed upon you.
In addition to the above and the effect your actions may have on others, you must particularly also bear in mind that you are responsible for your safety and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in or around irresponsible behavior or for any accidents which occur anywhere on properties because of glass, china or the like which you have broken and/or have left in a way in which injury can result.
We expect that you will enjoy your holiday with us. We appreciate that you may well drink alcohol as part of your enjoyment. You must, however, do so responsibly and we will have no liability to you for any injury, loss or damage you suffer as a result of your judgment being impaired wholly or partly by alcohol.
We will hold you and the members of your traveling party jointly and individually liable for any damage to the accommodation, furniture, apparatus or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. It is your duty to report any breakages, defects or damage to an appropriate person immediately.
If your behavior or the behavior of any members of your traveling party causes any diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behavior of others in your accommodation, or for any facilities/services withdrawn as a result of their action.
If You Have A Complaint:
We aim to provide the best tour possible. However, if you are not satisfied please complain as soon as possible to the relevant person (for example, the accommodation management or our tour guide). If they cannot help, you must tell us and we will do everything reasonably possible to sort the problem out. If you are still not satisfied, If you do not have the services of a Representative, you must contact us at the given Email ID or Phone Number. No complaints or refund requests for the same be entertained after the tour ends.